Milanoo is a shop you need to avoid for several reasons, in this post I will provide links and hopefully a mini history lesson. Since EGL removed the warning about Milanoo many newbies have come forward and asked about them, I also see many bloggers using "their" stock photos and posting about them. Please read this post because deciding to advertise, support or even just browsing their website. If the text is bold (for this post only) it means it's a link, please click these for evidence and personal stories.
In 2009 Milanoo started to appear on EGL with a few good reviews but when October rolled round things started to shift, of course Milanoo had plenty of negative reviews before this but this was when it came to my attention. At first the replicas seemed to be okay but more and more people came forward with bad experiences.
- There's a ridiculous amount of negative reviews off EGL, if you're interested in reading all the reviews on EGL please click here and follow the tags. However if you're lazy then just look at this review here, it's one of the worst reviews I've read. A lack of quality, incredibly late shipping and terrible construction is what they're all about. Now we've established that there's more negative reviews than children in the world I'll move onto the next issue.
- There's a lack of customer service to say the least, some people have had their money took even though they cancelled. In some cases the service simply doesn't exist for them, they get no replies and no refunds.
- Milanoo trolled the community and tried to justify their actions, they also created several sock puppets accounts and tried to manipulate people again. Yahoo answers was also a victim at one point but the questions and accounts was deleted after it was posted.
- They steal stock photos from other sites, they change the background and enlarge the item which is why the pixelation is so bad. Just because it has a massive watermark across it doesn't mean it's their image, they don't always use photos of their actual items. Click here for advise on recognising stolen stock photos.
- They have several shops in different names, click here to view the list.
- The company is so awful that a boycott was arranged and they was eventually banned from the community.
15 comments:
Oooooh I didn't know Intimates21 was a branch off Milanoo. I mean it was obvious that it was a knock-off store, but I didn't know the relation. The things from Intimates21 were indeed lower quality cheap fabric knock-offs.
Neither did I! That list is quite handy.
I have never heard of this brand, but I'll watch out. Thanks for warning us.
I've only heard of it because of Lolita personally, you're welcome and I'm glad it's helping :)
Gah, thank you for posting this!
Kitty recommended it to me a while back, she's bought a loli dress from them. After reading the reviews I was wayyyy too worried to even try. They ebay stores, as well!
@ Boots, no problem! Spread the word.
@ SaryWhere'sWallyWalrus? Sorry ;) jeez Milanoo are everywhere at the moment.
Wow, thats kind of weird. I bought two skirts from there before, and yes, they do take a while, like 30 days, but I got them just fine, and they do say it takes 30 days to ship. People say the quality is bad, but I think it's worth the price. I've had the skirts for a year and they're fine.
Sometimes people are lucky enough to get a semi-decent item but the price doesn't excuse the bad quality and behaviour of this company.
Like Sary said, I bought from them twice - two dresses and some shoes - and they shipped on time (unusual for where i live) and excellent quality, especially the shoes.
They don't make the shoes they usually buy them from Taobao and resell them, it's way cheaper but requires a shopping service ¬¬
Wow
That s really scary.
I have always wanted to buy something from Milanoo but im still too poor to afford anything right now.
Thanks for the review.
I think its best for me to buy something off the site and judge the quality.
xoxo
District of Fashion
Shop.District of Fashion
:o one of my friends is about to order something from there! I'll have to inform her. I'm glad I saw this!
I bought a wedding dress from Milanoo. It was a nightmare. It came after 40 days, (which is what i expected) however made it difficult to buy another wedding dress b/c i only had 30 days until my wedding. The dress was NOTHING like the picture. The color was a mustard brown, (not the advertised champagne) the lace was a totally different pattern. The "hand sewn" roses were hot glued and not in the correct places. There was snags in the lace and BLOOD on the roses. Milanoo's response was "sorry about the stains, the dress looks great!" I was like WHAT???? I fought with them for 2 weeks for a refund, and then only got 50% minus shipping. I was heart broken. I hope that i can help people not make the same mistake i did.
Oh I'm so sorry to hear that, I hope everything worked in time for your wedding. :( I send hugs your way. xo
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